Proudly sponsors the following NA 2008 Seminar entitled ...
"Reducing Out-of-Stocks Through Improved Workforce Management"
Seminar Number |
124 |
| Session Date |
Monday, April 21, 2008 |
| Session Time |
12:00 PM - 12:45 PM |
| Location |
Theater E |
| Type |
Seminar |
Presented By
|
Nafe
Hagen
- Solutions Consultant
RedPrairie
nafe.hagen@redprairie.com
952-656-5426 (w)
6385 Old Shady Oak Rd. Ste. 180, Eden Prairie, MN 55344
|
What You Will Learn
Solving the out-of-stock problem has always focused on inventory and supply chain logistics issues. But recent research by the Wharton School of Business indicates workforce considerations might actually be more important. Having sufficiently trained associates on the floor to assist customers can have a significant impact on their shopping experience and their perception of in-stock availability. Similarly, having a properly trained and sized workforce can improve product availability throughout the supply chain.
This session will discuss the ramifications of improved workforce training, scheduling and monitoring across the supply chain on in-stock availability. Participants will learn how these workforce management initiatives can improve both their top-line revenue and bottom-line results.
Key Takeaways:
- The customer experience is influenced by merchandise and people
- Every associate in the enterprise plays a part
- Excellent WFM practices can increase overall results
© (P) 2008 Material Handling Industry®. Copyright claimed as to audiovisual works of
seminar sessions and sound recordings of seminar sessions. All rights reserved.